We are open Monday–Friday from 8:30 am–4:30 pm CST. If you require assistance after hours, please feel free to submit a form on ourContact page.
Can I speak with someone?
Of course! We are available Monday–Friday from 8:30 am–4:30 pm CST at 205-438-6107. Or you can email us at info@TheHeadrestSafe.com. You can also contact us on our Facebook page, The Headrest Safe, and on Twitter @TheHeadrestSafe.
Can I place my order over the phone?
Unfortunately, we are only accepting online orders placed on theShop page of our website at this time.
How will I know my order has been processed?
Once your order is placed, you will receive a confirmation email with the details of your order. If you prefer text messaging, that option is also available. Most orders are processed within 48 hours of the order being placed. The estimated delivery time is 2–5 business days after your order has been processed.
Does the The Headrest Safe™ fit any car or truck?
Yes. Our unique, adjustable post system adjusts to any width headrest. Our headrest replaces the existing one in your vehicle. Simply take the headrest in your vehicle out and follow theInstallation Instructions to put ours in. The Headrest Safe™ locks into place with a toggle bolt that deploys when inserted into the seat.
Is The Headrest Safe™ secure?
Yes. The Headrest Safe™ locks into place with a toggle bolt that deploys when inserted into the seat. Afterward, only the owner has access to remove it.
Is The Headrest Safe™ safe?
Yes. The Headrest Safe™ has been tested based on the standards required to be met by original equipment manufacturers. Our product met these standards, so you can travel with peace of mind knowing your Headrest Safe headrest is just as safe as your original.
Can The Headrest Safe™ be removed after it is installed onto the seat?
Yes. You must first unlock the safe, then you can remove the toggle from inside.
How long is the battery life of the lock?
Under normal use, the battery should last approximately one year and is not rechargeable.
How do I get replacement keys?
Ensure your Headrest Safe is registered with the serial number. Then you can contact us for a replacement key.
How do I program my lock?
Learn how to program your lock by watching the step-by-step video on ourVideos page.
How do I reset my lock?
Learn how to reset your lock by watching the Problem Solving video on ourVideos page.
How can I unlock my safe?
Learn how to unlock your safe by watching the Problem Solving video on ourVideos page.
Where is the serial number located?
The serial number is located on the face of your lock, above the opening knob.
What size firearms (dimensions) can the snuggie hold?
The snuggie is 8.00" high by 6.00" wide by 11.00" deep.
Is The Headrest Safe™ adjustable?
Yes, it's like any other vehicle headrest and is fully adjustable.
What is your return policy?
The Headrest Safe™ is 100% committed to providing the best possible product for your valuables. The Headrest Safe™ offers a 30-day money-back guarantee. The refund will include the full purchase price of your headrest excluding shipping (if paid). Your 30-day return period begins on your date of purchase with a valid product registration.
