Frequently Asked Questions
Check out our most frequently asked questions here. If you still need help, then please contact us at info@theheadrestsafe.com.
Company
We are located in Homewood, Alabama.
We are open from 8:30 am until 4:30 pm CST, Monday through Friday. After hours, please feel free to use our website to submit questions.
Of course! We are available from 8:30 am to 4:30 pm CST Monday through Friday at 205.438.6107. You can email us as well at info@theheadrestsafe.com.
Orders
We only accept orders off our website.
Once your order is placed you will receive a confirmation email with the details of your order. If you prefer text messaging that option is also available. Estimated delivery is 2 -5 business days after your order has been processed. Most orders are processed within 48 hours of the order being placed. International or Cross Border orders are not accepted at this time.
Product
Yes. Our unique adjustable post system adjusts to any width headrest. Our headrest replaces the existing headrest in your vehicle. Simply take the headrest in your vehicle out and put ours in. The Headrest Safe™ locks into place with a toggle bolt that deploys when inserted into the seat.
Yes, The Headrest Safe™ locks into place with a toggle bolt that deploys when inserted into the seat
Yes. The Headrest Safe™ has been tested based on the standards required to be met by original equipment manufacturers. Our product met these standards.
Under normal use the battery should last approximately one year. The battery is not rechargeable.
By registering your Headrest Safe™ you can contact us for a replacement key.
The serial number is located on the face of your lock, above the opening knob.
Returns
The Headrest Safe™ is 100% committed to providing the best possible product for your valuables. The Headrest Safe™ offers a 30-day money back guarantee. The refund will include the full purchase price of your headrest excluding shipping (if paid). Your 30-day return period begins on your date of purchase with a valid product registration.